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Training needs
How to conduct a Training Needs Analysis (TNA) Conducting a Training Needs Analysis (TNA) is essential before launching into a significant training intervention. We are often surprised at how often...
View ArticleStakeholder survey
What is a stakeholder survey A stakeholder survey can provide useful feedback for an organisation or part of an organisation that is involved in a two way provision of significant services. A...
View ArticleCustomers satisfied
Finding out if your customers are satisfied We all depend on our customers for our survival but in order for your business to thrive you need highly satisfied customers. It is critically important that...
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